Joshua S. | CX Director

Joshua S. | CX Director

I’m a husband 💏🏻, a dog father 🐕, a film & television buff 🎬, and a passionate gamer 🎮.

Activity overview

Latest activity by Joshua S. | CX Director
Joshua S. | CX Director created an article,
How Do I Deactivate My Zendrop Account?
You're able to downgrade your subscription from within your account, but if you want to have your account completely deactivated, this isn't something currently built into Zendrop's front-end -- yo...
  1. FAQs
  2. All FAQ Help Articles
Joshua S. | CX Director created an article,
How Do I Downgrade/Upgrade My Subscription?
If you want to stop using Zendrop, we want to start by saying we're really sorry to see you go, and hope you'll give us another shot in the future! We're doing everything we can to ensure that you...
  1. FAQs
  2. All FAQ Help Articles
Joshua S. | CX Director created an article,
Quick Account Issue Solution
When signing in to your Zendrop account, or simply navigating through the pages when already signed in, you may be presented with a blank, white screen (or a related issue). When this happens (very...
  1. FAQs
  2. All FAQ Help Articles
Joshua S. | CX Director created an article,
How to Turn Variants Into Individual Product Listings
Let's say you found an awesome product on Zendrop that you're extremely excited about. Nice! The thing is, the product has a bunch of variants that you're not interested in selling OR you do want t...
  1. Products
  2. All Products Help Articles
Joshua S. | CX Director created an article,
Taxes & Fees
When it comes to standard taxes, everything is already calculated into the wholesale price you pay to fulfill orders through Zendrop, and you can download all of your invoices inside your account. ...
  1. Billing
  2. All Billing Help Articles
Joshua S. | CX Director created an article,
Updated Orders Page, 2023
We've got a HUGE update to the "Orders" page, ladies and gentlemen. You've been asking and we've been listening. Below you will find all of the biggest changes made to the "Orders" page and we coul...
  1. Order Fulfillment
  2. All Order Fulfillment Help Articles
Joshua S. | CX Director created an article,
Orders Fulfilled on Shopify
Mistakes can happen, and we're here to help! Sometimes, instead of fulfilling orders through Zendrop, orders are fulfilled through Shopify. For some users, this is done on purpose for a number of r...
  1. Order Fulfillment
  2. All Order Fulfillment Help Articles
Joshua S. | CX Director created an article,
Updated Shipping Logic, 2023
You asked, we listened. That's right, everyone -- we know that one of the most requested updates from our users is to how shipping is calculated and displayed, and we're happy to announce that it's...
  1. Shipping
  2. All Shipping Help Articles
Joshua S. | CX Director created an article,
Requesting a Product Quote
Before Requesting a Product Quote There are over 500,000 different products in Zendrop's catalog so it's very rare that we don't already have a product you're looking for -- but that's not to say i...
  1. Products
  2. All Products Help Articles
Joshua S. | CX Director created an article,
Linking Products
After you connect your Shopify store to your Zendrop account, your unfulfilled orders will automatically pull into the "Orders" page on Zendrop. These unfulfilled orders will not be linked to Zend...
  1. Products
  2. All Products Help Articles
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