Trouble Connecting WooCommerce to Zendrop

If you are unable to connect your WooCommerce store (WordPress) to Zendrop, one of the most common reasons for this issue is that your WordPress site and/or Cloudflare are blocking the connection from this IP Address 144.76.201.51 which is required to make the connection between your WooCommerce store and Zendrop.

Here are the recommended steps to fix it:

Fix 1:

• Disable any security plugin (Like WordFence Security) on your WordPress website that could possibly block the connection to this IP address 144.76.201.51 (like a firewall)

Once you've disabled all security plugins on your WordPress website, try reconnecting your WordPress site to Zendrop

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Fix 2:

• Whitelist the IP address on WordPress: 144.76.201.51 (How to whitelist an IP address on WordPress)

Once you've whitelisted the IP address, try reconnecting your WordPress site to Zendrop

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Fix 3 (If you are using Cloudflare):

• Whitelist the IP address on Cloudflare: 144.76.201.51 (How to whitelist an IP address on Cloudflare)

Once you've whitelisted the IP address, try reconnecting your WordPress site to Zendrop

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Fix 4:

• Whitelist the IP address on your Hosting Provider: 144.76.201.51 (You will need to contact your hosting provider and ask them to whitelist the IP 144.76.201.51)

Once you've whitelisted the IP address, try reconnecting your WordPress site to Zendrop

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Fix 5:

• Your .htaccess file is corrupt

1. Log in to your FTP server
2. Locate your .htaccess file
3. Download and duplicate a copy of your .htaccess file (Keep a copy of the original .htaccess file)
4. Replace everything in your .htaccess file with the original WordPress information showing below:
   

   # BEGIN WordPress
   
   RewriteEngine On
   RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
   RewriteBase /
   RewriteRule ^index\.php$ - [L]
   RewriteCond %{REQUEST_FILENAME} !-f
   RewriteCond %{REQUEST_FILENAME} !-d
   RewriteRule . /index.php [L]
   
   <Limit GET HEAD POST PUT DELETE OPTIONS> 
   Require all granted 
   </Limit>
   
   # END WordPress

5. Save the new .htaccess file
6. Uploaded the updated .htaccess on your server (Replace with the existing one)

Once the .htaccess file has been updated on your server, try reconnecting your WordPress site to Zendrop

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Fix 6:

• Disable ModSecurity for your domains in cPanel

How to disable ModSecurity